Terms and conditions

General terms and conditions

These terms apply to all users of the site. The terms and conditions will be valid for all your future transactions with BAKING THOUGHTS SRL (henceforth: Sollunastore) and visits to the site. Sollunastore reserves the right to revise these terms and conditions and users are responsible for keeping themselves updated with such changes.

Disclaimer

Sollunastore does not guarantee that all items included in the Sollunastore shop are in stock at the time of your order. In the event that an item that you ordered is unavailable, Sollunastore will contact you shortly by phone or by e-mail. Although we do our best to keep everything updated, Sollunastore cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Sollunastore may, at any time, amend the content of the site. Although Sollunastore strives to display the correct texts, images and pricing on the site and web shop, errors may occur. Delivery services mediated through the site are maintained by outside organizations and we cannot be held responsible for any errors resulting from their activities. 

Copyrights

All copyrights of the content provided in this site (including and without limitation, the trademarks of Sollunastore, logos, graphics, text, photos, designs, icons, images and data) are owned by BAKING THOUGHTS. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use but you may not charge anyone for use of the material. You may not modify the material in any way, without the prior written permission of the copyright owner. No rights or licenses to the material shall be granted or implied. For press inquiries, please address at contact@sollunastore.com

Privacy policy

All personal information saved at the site will be handled with the utmost care. The information that we store will be neither sold nor used for any purposes other than ensuring the best service possible. It will solely be used for informing you about special offers and other marketing opportunities related to Sollunastore. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. When registering with the site, you have the option not to receive any information from SOLLUNASTORE. You have the right to review your information on file at any time. If the data is incomplete or incorrect, you have the right to have the information corrected. All customers paying by card are subject to validation checks. SOLLUNASTORE reserves the right to delay any order if fraud is suspected. For security reasons, we do not store any payment information in our database.

Who is the controller of your personal data?

The controller of the personal data you submit to us and responsible for your personal data under applicable data protection law is SOLLUNASTORE owned by BAKING THOUGHTS SRL registered in Sperantei Street no 17, floor 2, Bucharest, Romania under no. J40/15947/2008, RO40107341.

Where do we store your data?

The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.

Who can access your data?

We never pass on, sell or swap your data for marketing purposes to third parties outside BAKING THOUGHTS SRL.

Data forwarded to third parties is only used to provide you with our services like for example shipping.

What are your rights?

Right to access:

You have the right to request information about the personal data we hold on you at any time. You can contact SOLLUNASTORE that will provide you with your personal data via e-mail.

Right to erasure:

You have the right to erase any personal data processed by SOLLUNASTORE at any time except for the following situations:

* You have an ongoing matter with Customer Service

* You have an open order which has not yet been shipped or partially shipped

* You have an unsettled debt with SOLLUNASTORE, regardless of the payment method

* If you are suspected or have misused our services within the last four years

* If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping reasons

Your right to object to direct marketing:

You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.

You can opt out from direct marketing by following the instruction in each marketing mails

How can you exercise your rights?

We take data protection very seriously and a member of our team will handle your requests in relation to your rights stated above. You can always reach us at contact@sollunastore.com

Contact us

If you have any comments or queries regarding our Privacy Policy, please send an email to contact@sollunastore.com  

Security

Sollunastore uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorized access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.

Violation of rules

Sollunastore reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site.

Force majeure

In case of Force Majeure, Sollunastore’s obligations will be suspended. The contract between you and Sollunastore can, in such cases, be partially or fully terminated by yourself or by Sollunastore. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Under such circumstances, Sollunastore will attempt to resolve all issues in a timely manner.

Governing law

These terms of use are compiled in accordance with Romanian law and the Romanian courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may differ from Romania and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.